Participate in the preparation and development of the SME banking processes and procedures in coordination with the relevant departments/stakeholders.
Participate in the development and development of the SME Banking Operational/business model in order to enable the SME Business to achieve the set goals/targets
Analyzing and ensuring full awareness of the target sectors/industries trends according to the strategy developed and identify opportunities, products/services required to attract clients of those sectors to enhance competitiveness.
Track the proportion of new customers and follow up the service levels/experience for both new and existing customers in order to increase the bank profitability and client retention.
Prepare and submit proposals to the direct manager in light of the bank expansion plan in the SME Banking and in accordance to the latest market trends/research.
Prepare and submit proposals/agreements and protocols with the relevant business clusters and industry partners to strengthen/develop the SME banking financial and Non-Financial Value proposition/pipeline.
Possession of a thorough understanding of all bank systems that are used/utilized by SME banking, in addition to active engagement with internal stakeholders in systems automation/integration/digitalization.
Requirements:
Bachelor degree from an accredited university in the fields of Commerce, Business Administration, Economics & Finance.
Successful completion of an accredited Credit Certificate (post-graduate studies in the field of Finance, Business Administration, and other relevant fields is a plus)
Strong Command of English and Arabic languages
4+ years of experience in the field of SME banking
Knowledge of SME banking products, services, and latest market trends in addition to the CBE Regulations
Analytical and financial skills and full understanding of SME lending practices
Proven problem solving and decision-making skills for complex situations
