Identifies acquires grows a base of retail customers in order to meet business objectives
Nurtures the growth of longterm business relationship with target retail customers by providing them with substantial added value and providing world class financial products services
Key Accountabilities
SalesRelationship Management
Responsible for achieving delivering his her targets of the allocated range of products specific to Advising Zone
Follow up with others Credit Operations Departments pipeline or tools available Jupiter on pending cases
Achieving target sales activities of outbound sales sales visits cross sell ratio to walk in customers as defined in the commercial action plan
Personally and proactively effective at building the business
deepening relationships and increasing targeted consumers through the execution of an effective sales process
Prepares and executes a sales plan for the assigned account relationships high knowledge of competition products
Grows the number of new account relationships via conversion of branch walk ins customer referrals marketing leads and self generated leads
Proactive in assessing financial needs of customers
Keep updated and learns in-depth the new products offered by competition
Quality Services
Ensure proper stationeries and merchandising in the Branch at all time guided by communication plan
Ensure handling and covering all customer requests inquiries to ensure services excellencies
Responsible for operations of Express Banking Advisory in terms of authorizations custodies and reviewing all related reports
Regularly promote the usage of other delivery channels via day to day contacts with the customers
Ensure continuous flow of appointments at Advising Zone
Participates in special projects and tasks including Compliance related activities
Qualifications
Minimum Qualifications
University College Degree
Minimum Experience
G12 0 2 years in the financial services industry fresh graduates will also be considered at lower entry level grades
G13 2 4 years preferably in the financial services industry or other strong sales culture industry
