day in the life of...
Conduct and provide collection analytics
Collate and send customer required supporting documentation for collection.
Analyze customers accounts. Monitors account details for non payments delayed payments and other irregularities.
Reconciles account balance and open items with the customer.
Conduct intensive collection activities based on Market Collection Strategy
Conduct outbound collection activities to follow-up overdue amounts and/or remind for amounts that will fall due.
Receive and action on incoming collection concerns from the customer and internal stakeholders.
Create Claim Case ID and collaborate with claims and deductions management.
Collaborate with internal parties (Sales CFSC CC&IR) as needed to be able to collect debt.
Record result of communication with the customer and other internal collaborators.
Monitor payment plan agreed with the customer
Collate and provide necessary documents to third party and legal. Monitor customers handed over to 3rd party or legal.
Send requests for account clearing as needed
Participate in Continuous Improvement activities.
What Will Make You Successful
0-2 years of experience.
Proficient analytical skills. Background in Accounting is an advantage.
Good communication and negotiation skills.
Language skills - fluent in English.
Experience in SAP and Microsoft applications.
Benefits
We are Nestlé the largest food and beverage company. We are 308000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves respect for others respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018 we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset so well offer you a dynamic inclusive international working environment with many opportunities across different businesses functions and king with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.
