الرئيسية / الوظائف / 3724 مشاهدة23 أغسطس 2022


Customer Service officer - Mashreq Bank - STJEGYPT



Customer Service officer - Mashreq Bank - STJEGYPT

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Work Type : Full Time
Experience : 0-1 Years




Gender : male and female
Salary: Not Mentioed
Salary Type : Net Salary
Location: Cairo,Egypt


Job Purpose:




To delight internal and external customers over the telephone




Key Result Areas:




Interact with customers over the phone to understand their banking needs.

Provide excellent customer service to achieve customer loyalty.

Resolve problems over the telephone on the spot.

Convert sales opportunities in order to meet financial targets.

Clarify and explain procedures and products over the telephone.

Capture and report customer feedback towards continual product development.



Knowledge skills experience:




University Graduate (preferably with some finance / banking or maths component).

Bilingual.

1 – 3 years experience

Very customer focused

Computer literate

Excellent communication skills

Strong listening skills.


Apply From Here

للمزيد من الوظائف فى تخصص

Banking


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