Inbound Agent
is responsible for delivering a class-leading quality customer service
through reservation process, handling complaints and Customer inquiries
by maintaining a good understanding of clinic operations and procedures
which increase customer loyalty, improve Hospital branding and support
achieve reservation target.
Outbound Agent is
responsible for delivering a-class quality-oriented customer service to
increase customer loyalty, improve Hospital branding and support
continued sales through Promoting about new offers and services,
handling complaints and Customer inquiries while maintaining a good
understanding of clinic operations and procedures to achieve reservation
target.
Operational Excellence Process
Customer Satisfaction Process
Innovation Process
+ 6 Months Experience in Dermatology Clinic.
Ready to join immediately .