About the job

The ideal candidate who can type fast as your main job will be answering customers inquiries online so you must be a fast writer and able to multi task

Responsibilities

Manage large amounts of incoming phone calls

Identify and assess customers needs to achieve satisfaction

Handle customer complaints provide appropriate solutions and alternatives within the time limits follow up to ensure the resolution

Work in an environment supporting creativity and Productivity

 VPN Line Calls  Data

Medical  Social insurance

Salary 3K  KPIs  500

Working hours 9 ncluding 1 hour break

Rotational Shifts

Qualifications

Males Only Can Apply 

Outstanding customer service including effective communication

Ability to multi task prioritize and manage time effectively

Expertise in Microsoft Office Suite

Minimum 6 months of Experience in CS

 Lives in Maadi Near to Sakanat El Maadi Metro station or near Medan Degla 

Graduated with Bachelors Degree Holder

Good problem solving and analytical skills

Interested Qualified Candidates Are Kindly Requested to Send Their CV to

[email protected] and mention  Call Center Representative  in the subject