Job Purpose

To delight internal and external customers over the telephone

Key Result Areas

Interact with customers over the phone to understand their banking needs

Provide excellent customer service to achieve customer loyalty

Resolve problems over the telephone on the spot

Convert sales opportunities in order to meet financial targets

Clarify and explain procedures and products over the telephone

Capture and report customer feedback towards continual product development

Knowledge skills  experience

University Graduate preferably with some finance  banking or maths component

Bilingual

1  3 years experience

Very customer focused

Computer literate

Excellent communication skills

Strong listening skills

قــــــــدم من هنـــــــــــا