الرئيسية / الوظائف / 4013 مشاهدة15 نوفمبر 2022

Customer Service - ClearOrtho - STJEGYPT

Customer Service - ClearOrtho - STJEGYPT


Work Type : Full Time
Experience : 0-3 Years
Gender : male and female
Salary: 11000 To 13000 EGP Per Month
Salary Type : Growth Salary
Location: Cairo - Giza

Job Description

An International Company based in the United States is seeking Customer Service agents for a call center office in New Cairo, Egypt.

Working hours: 3:00 pm to 12:00 am (Late Hours throughout the year)

Weekends are on Saturdays and Sundays

Salary: 11,000 to 13,000 EGP 

Agents are required to be able to perform all the following tasks daily:

  • Resolve customer complaints via phone, email, or social media
  • Manage large amounts of incoming calls
  • Responding to a large number of daily emails
  • Chat with customers on our website
  • Video calls with our customers to help them out
  • Greet customers warmly and ascertain the problem or reason for calling
  • Assist with the placement of orders, refunds, or exchanges
  • Selecting and explaining the best solution to solve the customers problem
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up daily.
  • Doing an online meeting weekly with the head office in the USA
  • Use telephones to reach out to customers and verify account information
  • Take payment information and other pertinent information such as credit cards, addresses, and phone numbers


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Customer Service


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