Call center:

Handles all inquiries related to the Bank products/services & Marketing campaigns [Inbound/Outbound]  

Customer Service Graduate trainee:

Maintain a superior customer service
experience with our client and ensure delivery of customer promise and
practice brand values, continue to maintain and to improve the quality
of service offered.

Digital Greeter:

Promote and sell full range of products /
services to current and potential customers at the counter via creating
leads / referrals on a daily basis.

Teller:

Promote and sell full range of products /
services to current and potential customers at the counter via creating
leads / referrals on a daily basis.

Relationship Officer:

Manage a portfolio of customers
achieving revenue goals, sales/service and portfolio growth targets
across a range of products and services for a specific pre-defined set
of customers to create a profitable durable relationship with  1-2 years
in Retail Banking or customer service.

SMEs Relationship Officer:

Successful completion of Credit course or any equivalent certification (MBA, CFA Level 1)

2- 4 years of banking experience

Promote / Cross sell CAE products / Services