الرئيسية / الوظائف / 3907 مشاهدة15 يناير 2023


Call Center - Majorel Egypt - STJEGYPT



Call Center - Majorel Egypt - STJEGYPT

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Work Type : Full Time
Experience : 0-3 Years




Gender : male and female
Salary: 5000 To 7500 EGP Per Month
Salary Type : Growth Salary
Location: Cairo - Giza

Job Details:

Experience Needed: 1  To
2 Years

Career Level: Entry Level (Junior Level / Fresh
Grad)

Education Level: Bachelors Degree

Salary: 5000 To
7500 EGP Per Month

Job Categories: Customer Service/Support

 

Job Description:

·       
Handle all incoming/outgoing calls of the call center.

·       
Provide follow up, occasional campaigns and call backs blended with
normal inbound calls.

·       
Handle and solve all inquiries, requests and complaints received via all
channels available (phone, fax, e-mail and …etc.)

·       
Communicate with other departments all relevant customer inquiries if
applicable.

·       
Achieve the requested staffed time on a daily basis to minimize lost
call rate.

·       
Provide proper information to customers with complete and comprehensive
understanding of products and services.

·       
Use the available tools and systems to provide the correct information
to customers (applications, intranet briefings, attending trainings….etc.).

·       
Resolve all customer complaints, requests and inquiries with,in the
pre-determined SLAs.

 

Job Requirements

·       
Private International Bank

·       
Call Center Advisor

·       
Excellent Fluent English

·       
5th Settlement (Transportation Allowance)

·       
Max Age is 26

 

















































Apply Now from Here

للمزيد من الوظائف فى تخصص

Call center


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