Job Details
Experience Needed
1 To 3 Years
Career Level
Entry Level Junior Level Fresh Grad
Education Level
Bachelors Degree
Gender
Males Preferred
Salary
4000 To 5000 EGP Per Month Medical Insurance Bonus Monthly
Job Categories
Customer Service Support
Operations Management
SalesRetail
Job Description
Answers out coming calls by clarifying desired information location and providing information
Maintains call center database by entering information
Follow up clients calls where necessary
Enter new clients information into system
Take part in supporting sales processes through data collected from clients
Keep an updated database of client’s information inquiries and send it to the concerned department for proper action accordingly
Follow communication scripts when handling different topics
Identify clients needs clarify information research every issue and provide solutions and or alternatives
Achieving the highest customer satisfaction
Any other duties related to the job
Job Requirements
Bachelors degree in related field
At least 1 years of experience
Communication Skills very good at interacting with prospective the clients
Organizational Skills They are able to manage several telephone calls
Ability to perform several tasks concurrently with ease and professionalism
Ability to communicate in Arabic English clearly verbally and in writing
