الرئيسية / الوظائف / 2813 مشاهدة14 مارس 2023


Customer Service Agent at Ramtrade - STJEGYPT



Customer Service Agent at Ramtrade - STJEGYPT

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Work Type : Full Time
Experience : 0-1 Years




Gender : male and female
Location: cairo

Job Details

Experience Needed

1 To 3 Years

Career Level

Entry Level Junior Level  Fresh Grad

Education Level

Bachelors Degree

Gender

Males Preferred

Salary

4000 To 5000 EGP Per Month Medical Insurance  Bonus Monthly

Job Categories

Customer Service Support

Operations Management

SalesRetail

Job Description

Answers out coming calls by clarifying desired information location and providing information

Maintains call center database by entering information

Follow up clients calls where necessary

Enter new clients information into system

Take part in supporting sales processes through data collected from clients

Keep an updated database of client’s information inquiries and send it to the concerned department for proper action accordingly

Follow communication scripts when handling different topics

Identify clients needs clarify information research every issue and provide solutions and or alternatives

Achieving the highest customer satisfaction

Any other duties related to the job

Job Requirements

Bachelors degree in related field

At least 1 years of experience

Communication Skills very good at interacting with prospective the clients

Organizational Skills They are able to manage several telephone calls

Ability to perform several tasks concurrently with ease and professionalism

Ability to communicate in Arabic  English clearly verbally and in writing

apply from here

للمزيد من الوظائف فى تخصص

Customer Service


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