Job Details
Experience Needed
1 Year
Career Level
Entry Level Junior Level Fresh Grad
Education Level
Bachelors Degree
Salary
5000 To 5000 EGP Per Month
Job Description
Maintaining a positive empathetic and professional attitude toward customers at all times
Responding promptly to customer inquiries
Communicating with customers through various channels
Acknowledging and resolving customer complaints
Knowing our products inside and out so that you can answer questions
Processing orders forms applications and requests
Keeping records of customer interactions transactions comments and complaints
Communicating and coordinating with colleagues as necessary
Providing feedback on the efficiency of the customer service process
Ensure customer satisfaction and provide professional customer support
Job Requirements
Ready for immediate hiring
Excellent English is a must Speaking Writing
Excellent communication and problem solving skills familiar with telephone techniques and skills
Flexible with rotational shifts and days off
Able to effectively handle multiple tasks in a fast paced environment and a good team player
Very good computer skills
Ability to adapt to change and to meet the changing demands of the work environment
Able to provide demonstrated verbal communication skills and to convey information clearly and effectively
