الرئيسية / الوظائف / 1662 مشاهدة18 مارس 2023


Customer Service agent at ZUMRAFOOD - STJEGYPT



Customer Service agent at ZUMRAFOOD - STJEGYPT

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Work Type : Full Time
Experience : 0-1 Years




Gender : male and female
Location: cairo

Job Details

Experience Needed

1 Year

Career Level

Entry Level Junior Level  Fresh Grad

Education Level

Bachelors Degree

Salary

5000 To 5000 EGP Per Month

Job Description

Maintaining a positive empathetic and professional attitude toward customers at all times

Responding promptly to customer inquiries

Communicating with customers through various channels

Acknowledging and resolving customer complaints

Knowing our products inside and out so that you can answer questions

Processing orders forms applications and requests

Keeping records of customer interactions transactions comments and complaints

Communicating and coordinating with colleagues as necessary

Providing feedback on the efficiency of the customer service process

Ensure customer satisfaction and provide professional customer support

Job Requirements

Ready for immediate hiring

Excellent English is a must Speaking  Writing

Excellent communication and problem solving skills  familiar with telephone techniques and skills

Flexible with rotational shifts and days off

Able to effectively handle multiple tasks in a fast paced environment and a good team player

Very good computer skills

Ability to adapt to change and to meet the changing demands of the work environment

Able to provide demonstrated verbal communication skills and to convey information clearly and effectively

apply from here

للمزيد من الوظائف فى تخصص

Customer Service


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