Description Of Duties
- Receive, screen and process correspondence and requests, and
follow up on implementation of all administrative actions, ensuring
adherence to deadlines and timely response to correspondence and
queries. - Type, ensuring correctness of language as well as
format, and in accordance with WHO Style Guide, correspondence, reports,
documents and presentations upon written/verbal instructions, and
independently compose correspondence of purely routine administrative
nature. - Make necessary arrangements regarding duty travel of
staff in the unit, submit travel requests (TRs) in the Global Management
System (GSM), arrange for flight and hotel reservations and deal with
other related matters. - In line with WHO procedures and rules,
provide secretarial support during intercountry meetings, including
issuance of letters and TRs for temporary advisers and participants. - Submit
different administrative transactions in GSM, including procurement of
goods and services, and follow up with concerned parties for the receipt
of deliverables and finalization of payments. - Files documents
in accordance with the filing system in use and obtain relevant
information/background as required.Replace other assistants within the
department, and perform other relevant duties within their scope of
responsibility as required.
Required Qualifications
Education
Essential: Completion of secondary education supplemented by secretarial training.
Desirable: University degree in business administration, social sciences or related field an asset.
Experience
Essential: At least two years of relevant secretarial/ administrative experience.
Skills
- Good filing and organizational skills.
- Ability to maintain good working relationships with national and international staff.
Good knowledge of WHO rules, manuals, practices, procedures and WHO
Style Guide as applicable to the secretarial level an asset.
WHO Competencies
- Communication
- Producing results
- Teamwork
- Moving forward in a changing environment
- Knowing and managing yourself
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