Job Requirements:
Education:
• Bachelors degree in Business Administration or relevant field is preferable.
Experience:
•1-3 years of Experience.
Skills:
- At least 1 year of experience in a Customer Support or Live chat support role.
- Language expertise (read, write, understand) Arabic
- Very good command of English language
- Knowledge of company products , work flow & services. (Zendesk, Fresh desk,...Etc)
- Proficiency with computers and strong typing skills.
- Strong problem-solving and troubleshooting skills.
- Quick learner and adaptable to learning new processes, concepts, and skills
- Excellent communication skills.
- Good multitasking skills.
- Strong organization skills
- Skilled problem-solver and multi-tasker
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