الرئيسية / الوظائف / 2643 مشاهدة15 مايو 2023


Premium Relationship Officer at Arab Bank - STJEGYPT



Premium Relationship Officer at Arab Bank - STJEGYPT

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Work Type : Full Time
Experience : 0-3 Years




Gender : male and female
Salary: Not Mentioned
Salary Type : Net Salary
Location: Cairo , EG


Duties and Responsibilities



• Provide exceptional quality service to new and existing Premium
clients relationships by providing them with the full suite of
financial products & services based on their needs.

• Maximize
profitability and create client ownership by providing the highest
level of customer service through continuous proactive sales calls &
visits to existing and new clients.

• Develop an action plan to broaden the existing client relationship by to acquiring new client relationships.


Achieve sales targets in line with best practice standards of services
and acting as a “Trusted Advisor” to the Premium clients.

• Adhere to Premium service quality standards and comply with Premium policies and guidelines.


Update all clients files and ensure that all documents related to
client are available in order to comply to KYC and AML Regulations.

• Identify and acquire new Premium clients to achieve “New To Bank” targets as well as cross sell targets.

• Review existing client relationships to ensure a greater share of wallet and higher cross sell ratios.


Monitor own portfolio (portfolio management) by tracking the progress
of Customer base, Asset Portfolio, Deposit Portfolio & Penetration
Ratios of products and service.

• Pay attention to client feedback
for any suggestions/concerns to propose innovative ideas for new
products and services, and escalate to the Premium Program Manager when
necessary.

• Participate in Premium program sponsorship, events & initiatives that contribute in promoting the program image.

• Retain Client ownership (strong knowledge of client account, transactions and all issues related to client).



Job Requirements



• Bachelor degree in Business Administration / Finance or Economics

• min. 2-4 years in relationship management and sales of retail products.

• Fluency in English is a must

• Excellent Communication and Time Mgt. Skills

• Very good Networking and selling skills


Apply Now

للمزيد من الوظائف فى تخصص

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