Managing all the engagement on the assigned social media platforms
Handling the assigned Social media channels
Respond to messages and comments
Publish and share daily content original text images video or HTML that builds meaningful connections and encourages community members to take action
Moderate all user generated content in line with the moderation policy for each community
Create editorial calendars and syndication schedules
Continuously improve by capturing and analyzing the appropriate social data metrics insights and best practices and then acting on the information
Collaborate with other departments customer relations sales etc to manage reputation identify key players and coordinate actions
Share stories daily for the assigned accounts coordinate with the account managers
Generate monthly reports for the assigned accounts
