Job Details
Experience Needed
1 To 2 Years
Career Level
Entry Level Junior Level Fresh Grad
Education Level
Bachelors Degree
Salary
Confidential Commission
Job Categories
Administration
Job Description
Greet the customer with warmth courtesy personalized greeting
Identify and assess customers needs to achieve satisfaction
Offering the best fit to the customer through cross sell up sell when applicable according to the customers type
Provide in depth service knowledge including benefits and overall value
Inform customers about discounts and special offers
Fulfill the customer need with speed simplicity Can do attitude
Handle customer complaints in a calm positive and professional manner providing appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Build sustainable relationships of trust through open and interactive communication
Ensure that the customer got all the needed service before leaving the counter
Accurately handle cash and inventory
Maintain a clean and tidy work space
Report anything unusual or any major incidents to management
Work with customer service manager to ensure proper customer service is being delivered
Recommend potential services to management by collecting customer information and analyzing customer needs
Follow communication procedures guidelines and policies
Handling opening end of day operation
Job Requirements
FEMALES ONLY
Presentable self motivated
Ability to work under pressure
Teamwork oriented
Self disciplined
Excellent Negotiation and communication skills
Ability to multi task prioritize and manage time effectively
Fluent spoken written English language
