Job Title: Call Center Representative
Job Description:
Answer incoming customer calls and respond to inquiries in a professional and courteous manner.
Provide accurate and efficient assistance to customers by understanding their needs and resolving their concerns.
Handle customer complaints, provide appropriate solutions, and follow up to ensure customer satisfaction.
Maintain a high level of knowledge about company products, services, and policies to effectively address customer inquiries.
Follow call center scripts and guidelines to ensure consistent and effective communication with customers.
Meet individual and team performance targets, including call handling time, customer satisfaction ratings, and sales goals.
Collaborate with team members and supervisors to improve processes,
to apply : https://forms.gle/2KtnvFqqsrWz8E4N9
