Responsibilities:
Greeting and attending to visitors at the front desk
Provide basic and accurate information in-person and via phone/email
Accurate patients’ data entry into our clinic management system
Time keeping and proper schedule management. Contact patients in case of delay
Schedule follow up appointments & next visit action
Professionally assist both staff and patients to ensure smooth work flow
Maintain office security by following safety procedures and controlling access via the reception desk
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Order front office supplies and keep inventory of stock
Perform other clerical receptionist duties such as filing, scanning, photocopying, transcribing and faxing
Keep updated records of office sales & expenses
