Job Details
Experience Needed
0 To 1 Year
Career Level
Entry Level Junior Level Fresh Grad
Education Level
Bachelors Degree
Salary
6000 To 6000 EGP Per Month
Job Categories
Customer Service Support
Skills And Tools
Administration
Microsoft Office
Office management
Customer Service
communication skills
English
Job Description
Greeting patients and scheduling appointments in a timely and professional manner
Responding to patient inquiries via phone email or chat in a timely and professional manner
Assisting patients with filling out necessary paperwork and verifying insurance information
Resolving patient complaints and issues in a calm and efficient manner
Coordinating with the physical therapy team to ensure patient satisfaction
Maintaining patient records and updating patient information as needed
Providing information about physical therapy services to patients and assisting them in making informed decisions
Collaborating with other departments to ensure patient satisfaction
Job Requirements
Excellent verbal and written communication skills in English
Previous experience in customer service is preferred but not required
Knowledge of customer service principles and practices
Ability to work in a fast paced environment and handle multiple tasks
Strong problem solving skills and attention to detail
Ability to work independently and as part of a team
Proficient in using Microsoft Office and other relevant software applications
Work Location On site at our location in Haddak Alahram Egypt
Working Hours 6mhour shifts available either from 2 PM to 8 PM or from 6 PM to 12 AMwith a half hour break included Only Sunday is off
Must be from Giza Al Haram Faisal October Sheikh Zayed or Hadayek Al Ahram
