الرئيسية / الوظائف / 24591 مشاهدة20 يوليو 2023


Customer Service Assistant at Nile Dynamics Administrative Services - STJEGYPT



Customer Service Assistant at Nile Dynamics Administrative Services - STJEGYPT

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Work Type : Full Time
Experience : 0-3 Years




Gender : male and female
Location: cairo

Job Details

Experience Needed

0 To 1 Year

Career Level

Entry Level Junior Level  Fresh Grad

Education Level

Bachelors Degree

Salary

6000 To 6000 EGP Per Month

Job Categories

Customer Service Support

Skills And Tools

Administration

Microsoft Office

Office management

Customer Service

communication skills

English

Job Description

 Greeting patients and scheduling appointments in a timely and professional manner

Responding to patient inquiries via phone email or chat in a timely and professional manner

Assisting patients with filling out necessary paperwork and verifying insurance information

Resolving patient complaints and issues in a calm and efficient manner

Coordinating with the physical therapy team to ensure patient satisfaction

Maintaining patient records and updating patient information as needed

Providing information about physical therapy services to patients and assisting them in making informed decisions

Collaborating with other departments to ensure patient satisfaction

Job Requirements

Excellent verbal and written communication skills in English

Previous experience in customer service is preferred but not required

Knowledge of customer service principles and practices

Ability to work in a fast paced environment and handle multiple tasks

Strong problem solving skills and attention to detail

Ability to work independently and as part of a team

Proficient in using Microsoft Office and other relevant software applications

Work Location On site at our location in Haddak Alahram Egypt

Working Hours 6mhour shifts available either from 2 PM to 8 PM or from 6 PM to 12 AMwith a half hour break included Only Sunday is off

Must be from Giza Al Haram Faisal October Sheikh Zayed or Hadayek Al Ahram

apply from here

للمزيد من الوظائف فى تخصص

Customer Service


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