A Bachelors degree or with equivalent industry/functional experience
Work experience not essential however any exposure to contact center environment would be considered as an advantage.
Ability to speak and understand English fluently, along with interacting over the phone
Ability to write good quality business emails and reports.
Good conversational skills to engage customer.
Ability to understand and interpret numeric data & quick learning skills
Minimum, basic computer knowledge.
Flexibility to work in shifts.
Ability to build rapport with and relate to a wide range of people.