Job Description

Duties include organizing and keeping track of customers outstanding debt accounts, contacting debtors to learn more about their payment status, and negotiating payments and payment plans with customers.

Identifying deviations from predetermined payment plans.

Calling and emailing defaulters to restate their dues.

Locating fugitive defaulters through telephonic and desktop investigations.

Proposing realistic, carefully-constructed payment plans.

Negotiating newly-adjusted payment plans.

Monitoring defaulters repayments to stop recurrent non-compliance.

Job Requirements

High school diploma.

High Fluency in English

Receipt of a formally-recognized finance qualification is ideal.

Demonstrable history of gainful debt collection experience.

Proficient in prevailing Accounting programs.

Familiar with debt-related legal provisions.

Excellent verbal communication skills.

Fine-tuned telephone etiquette.

Discerning, attentive, and thorough.

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