Internal Process

• Operate the switchboard Screen and route incoming telephone calls, take messages, and answer incoming queries
• Maintain visitor and caller logs
• Answer queries from visitors and callers, and refers them to the appropriate person
• Perform general maintenance of the reception area
• Manage client room bookings
• Manage smart office catering invoices ensuring cost centers & approvals are submitted
• Manage smart office parking & support staff for ad-hoc booking
• Manage floor operations eg. cleaning, FM Act in accordance with regulations
• Perform other administrative duties as required
• Manage & overlooking for the mailroom for outside delivery / courier services with the help of the office administrators Grant temp access card for the staff if needed
• Manage OA’s and make sure they submit their leaves
• To operate the switchboard and handle reception area activities.
• Serves as the first point of contact with the firm and the office for visitors and callers
• Handle all internal and external inquiries and carry out administrative activities of the front office.
• Financial Adhere to the allocated budget for the administrative function of the office

Learning and Growth

• Work towards being a high quality internal service provider and ensure that all administrative support requirements are being met
• Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed

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