Gender : male and female Salary: Not mentioned Salary Type : Net Salary Location: Egypt
Perform administrative and organizational concerns of the Technical and Field Support Director.
Provide general support to the department by performing classic administrative work "correspondents, filing, minutes of meeting, telephone calls, messages, postal communications, international couriers, email messages …etc
Follow up the network activities assigned to this function.
Maintain all department relevant databases.
Maintaining the Technical Databases with the Schindler guidelines to support the various business activities of Maintenance, Modernization and Repair.
Maintains updates and improves the company technical archive, whether it is physical or digital, available for queries from any employee
Translate and publish both the Field Information coming from the Group, as well as the Field Information that might be issued regarding existing or non - Schindler portfolio
Coordinate the execution of the technical training plan with Human Resources & Master Trainer ensure that all training documents are completed according to the training policies.
Translate in coordination with the master trainer the technical documents & training material requested according to the technical training plan using the translation software authorized by Schindler.
Follow up Customer Satisfaction Survey process including data collection, results analysis and reporting to Management.
Ensure Customer’s complaints are closed under supervision of Department Director; follow up with the involved parties according to customer’s feedback.
Control inventory for stationary and office supplies of the department.
Prepare closing for department activities business that submitted to Managing Directors, assure timely submitting & high accuracy in figures.
