Job Purpose:

Responsible for coordinating, handling and providing support in facilitating the day-to-day Academic related operations of the MBA/ Post Graduate Diploma programs and ensuring that they run smoothly, liaising between, instructors, program management and Campus Services to resolve any arising issues, to facilitate assigning of instructors, scheduling of classes, in addition to providing the LMS needed support for Instructors.

Accountabilities:

Academic Coordination:

• Acts as the main point of contact for faculty on all matters related to academic operations.
• Supports in the scheduling of classes and in ensuring availability of teaching staff to ensure adequate fulfilment of courses.
• Supports in creating courses on the University portal as per the course offering plan for the upcoming semester.
• Creates course pages on the LMS (Ex. Moodle), including class roster with full names, CDF-Grade scheme and topic outlines as per every CDF.
• Assigns instructors to the courses and sends every instructor course notification and details.
• Coordinates with instructors & HR office concerning Instructors contracts.
• Creates the monthly schedules for exams (Midterm & Final) and collaborates in this regard with the Exam Unit Student services office.
• Coordinates with Exam Unit, HR and Finance in order to process & accelerate faculty course payments.
• Manages requests for rescheduling or canceling classes with faculty and coordinate in this regard with Student Services Office.
• Coordinates requests for class allocation with Campus Services, including those for Executive Education, midterm exams, and final exams etc.
• Edits and revises item details (assignments, projects…etc.) in the learning management system (LMS) as needed.
• Responds to inquiries and supports in resolving issues related to LMS
• Performs any other tasks requested from Academic Operations Manager or Program Director.