Senior Retention Specialist - Remotely at IQRA Network - STJEGYPT
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Work Type : Full Time
Experience : 3-5 Years
Gender : male and female
Salary: 25000 USD
Salary Type : Growth Salary
Location: Cairo- Egypt
Job Description
- Presenting our courses and services with the incoming leads and clients
- Perform the placement tests for our new leads (students)
- Provide data and guides to help the sales team
- Develop and monitor performance indicators
- Manage sales tracking tools and report on important information
- Keep record of sales trends
- Liaise with account managers to develop specific sales strategies
- Stay up-to-date with new product and feature launches and ensure sales team is on board
- Review pending orders and specific customers requests to ensure excellent customer service and customer experience
- Suggest sales process improvements
Job Requirements
- Fluent English is a MUST
- Must have Quranic and Arabic Background or be graduate of Azhar
- Must have Quranic and Arabic Language background
- It is preferred to have teaching or educational background
- Proven work experience as a Sales support specialist or Sales support associate
- Hands on experience with ERP and CRM systems
- Proficiency with MS Office Suite, particularly MS Excel
- In-depth understanding of sales principles and customer service practices
- Excellent communication skills
- Analytical and multitasking skills
- Teamwork and motivational skills
- BS degree in Marketing or associates degree in relevant field a plus
Apply Now
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