Operational Functions
Perform all the ATM functions including preparing daily proof sheet , handling captured cards , filling along with the replenishment of onsite ATM machines and reports any malfunctions for repairs and maintenance.
Introduce alternative channels to customers to reduce traffic in branches according to bank SOPs.
Process all the cash counter transactions accurately in accordance with the set objectives.
Manage the branch daily cash needs with Head Teller for better coordination of cash shipments between the branch and central vault.
Investigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny / investigation as outlined in Branch standard operating procedure manual.
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