Social Media Moderator at ariika

Social Media Moderator at ariika
نوع العمل : عمل جزئى
الخبرة : 3-5 سنة
الراتب : 6000
المكان : Cairo- Egypt

Job Description

  • Answering Customers questions on all social Media Platforms (Facebook, Instagram,,… etc.)
  • Gaining insights from community moderation into the Social Media team
  • Handle complains, work on solving them and lower escalation record.
  • Upload orders on Odoo system in order to activate the order.
  • Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives

Job Requirements

  • Proven working experience in social media marketing or as a Digital Media Specialist
  • Excellent consulting, writing, editing (photo/video/text), presentation and communication skills
  • Demonstrable social networking experience and social analytics tools knowledge
  • Positive attitude, detail and customer oriented  with good multitasking and organizational ability
  • Fluency in English
  • BS in Communications, Marketing, Business, New Media or Public Relations
  • Apply Now