Key Responsibilities:

• Engage with prospects and clients to understand their unique needs and challenges, and provide them with tailored commerce solutions
• Lead and participate in high-volume outreach efforts through calls, emails, social media, and other channels to qualify leads
• Manage a comprehensive sales cycle from initial contact through to contract negotiations, maintaining a pipeline of opportunities
• Serve as a proactive point of contact for clients, ensuring an exceptional service experience
• Collaborate closely with cross-functional teams to enhance client engagements and outcomes
• Stay on top of the latest product features, industry trends, and market dynamics to provide the best possible advice and service to merchants
  
  
  

Desired Skills and Qualifications:

• Strong communication and interpersonal skills — capable of building trusting relationships and effectively conveying the value of Shopifys offerings
• Proven ability to manage detailed sales cycles and succeed in a competitive environment
• Adept at high-volume sales activities and capable of maintaining focus and efficiency in fast-paced settings
• Experience with CRM tools (for example: Salesforce), and familiarity with sales engagement platforms preferred
• Self-motivated and driven by results, with the tenacity to pursue leads and close deals
• Ability to multitask, prioritize responsibilities, and thrive on change
• Knowledgeable in targeting and engaging potential clients through strategic questioning and active listening
• Proficiency in English required for all roles
• Native/bilingual level in Italian, Spanish, French or German is a plus
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