Act as a front line interface with customers of Vodafone companies worldwide. Role involves responding to customers over the phone and resolving their inquiries. The main purpose is to facilitate and provide a Vodafone global customer service standard.
conditions:
- Fluent English (Spoken & Written)
- Be proactive in regards to the improvement of processes and procedures.
- Attendance and punctuality.
- Strong verbal communication skills.
- Demonstrates a positive, enthusiastic, friendly attitude.
- Ability to work on shift basis (no shifts after midnight )
- Proficiency in using MS Office application
- Teamwork spirit.
- Flexibility.
- Attendance and punctuality.
Job conditions & benefits:
- Rotational Shifts and weekends (5 days a week, 2 days off)
- 3800 EGP Net plus + 1175 EGP incentive (KPIS Bonus)
- Medical Insurance, Social Insurance
- Prepaid VPN line
If you are interested
