الرئيسية / الوظائف / 1640 مشاهدة28 مارس 2018

Help Desk - Fresh graduate Zero experience - STJEGYPT

Help Desk - Fresh graduate Zero experience - STJEGYPT


Work Type : Full Time
Experience : 0-3 Years
Gender : male and female
Salary: not mentioned
Salary Type : Net Salary
Location: Cairo
Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority • Provide quality service to Magrabi internal and external customers in all assigned tasks, • Utilize and maintain the helpdesk tracking software • Document internal procedures • Assist with onboarding of new users • Strong computer literacy skills with an emphasis on software knowledge, installations and use Microsoft applications, Data Base applications, Internet and internet protocols • Ability to multitask - Sense of urgency; maintain a positive attitude • Maintain inventory of all equipment, software and software licenses • Ability to be proactive and able to take direction and establish ownership of projects. • Demonstrated networking skills, able to foster strong relationships internally and externally. • Excellent verbal and written communication skills • Strong customer focus; service oriented attitude please send your resume to : [email protected] 
 

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