The position is mainly responsible for effective coordination and administration of daily operational tasks/ activities concerning to Centre maintenance and upkeep, supporting redevelopment projects and Centre presentability in the assigned Centre ensuring a high level of operational support is provided to Mall Management and tenants in a timely manner.
Attend to tenant queries in the assigned Centre on stock taking, visual merchandising, delivery of materials, store maintenance and minor store renovation works. Forward to security control the Management approval/ permission to conduct required works in the store.
Coordinate with the concerned SMBU departments for the issues to be resolved i.e. mall defects, rectification work, fire & safety, security, maintenance, cleanliness, and other Centre issues raised by the Senior / Manager Operations on their daily inspection / walk-about.
Assist the Senior / Manager Operations in reducing operating cost and ensure that the total operating expenses in the assigned Centre should remain within the budget.
Ensure that all Capex and planned maintenance programs for the assigned Centre are executed on a timely basis and in accordance with the agreed plan to keep the highest operating standards.
Carry out the tendering process for all redevelopment jobs assigned to be carried out by the operations team.
Issue letters/ notifications in advance to tenants for all redevelopment related access to tenancies, shutdowns and temporary closure of certain areas of the Centre.
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