Your Role and Responsibilities
Employees in this specialty should have knowledge in various HR Management Systems (MRMS) such as SAP HR, Peoplesoft, Workday, Success Factors, etc. This will be key as they execute the different key Human Resource Delivery processing activities such as Data Maintenance and Payroll. This knowledge, coupled with their understanding of client-specific policy is essential for Human Resources Delivery specialties. Should an issue be identified, employees will need to reach out to upstream and downstream processes to resolve the issue. A good understanding of the end to end HRMS System and Process will allow them to navigate through these dependencies seamlessly. There may be occasions when employees will be required to perform system testing.
Required Technical and Professional Expertise
Process employee benefits and claim applications either directly or via third party vendors
Handle benefits delivery via payroll, in kind, via third party, or cash payment outside of payroll
Handle enrollment and termination of employees into various benefit plans based on policy
Ensure accuracy of benefits related payments and deductions calculated in the payroll or any other payments system. This requires in-depth knowledge of company policies & other system interface
Manage different benefits tools @ databases used for benefits administration including investigation and resolution of errors, system testing, business case scenarios, etc.
Communicate benefits rules, policies, and delivery to employees
Preferred Technical And Professional Expertise
HR Graduate/ Post Graduate
Excellent communication skills in English both oral & written
Has strong Knowledge of EDM related processes & should have worked on SAP HRMS
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