Specific duties and responsibilities
§ Manage and maintain hotel inventory by monitoring availability, and pick-up, to ensure sufficient room supply in line with business needs.
§ Maximize contract performance by negotiating tactical promotions and special offers with hotels under Sourcing Managers’ guidance in the designated area.
§ Negotiate top ups and close outs directly with the hotels.
§ Act as first point of contact in the absence of the Sourcing Manager.
§ Undertake price comparisons to ensure ongoing competitiveness of Sourcing.
§ Analyze levels of availability in a designated destination/hotel with the aid of internal reporting tools.
§ Undertake a weekly destination task list as defined and agreed with the Sourcing Manager / Supervisor.
§ Use every, opportunity to liaise with hoteliers over the phone in order to improve hotel performance and the competitive positioning of the company
§ Display proficiency in use, and navigation, of internal systems and provide constant administrative support to Sourcing Managers in:
1. Uploading contracts to internal processing system.
2. Setting contracts live and forwarding partnership agreements to hotels.
3. Managing Hotels’ daily requests, close outs, etc.…………..
4. Independently loading ad-hoc special offers where necessary.
5. Maintaining the contracts filing system in line with company procedure.
6. Assisting with supplier issues, e.g. accounts questions, book outs, content entry queries, reservations issues etc. and liaising with the relevant internal department as required.
§ Offer extranet training to hotels.
§ Draft hotel contracts within the designated area as directed by the Sourcing Manager.
§ Chase hotels for contract proposals and renewal signatures as directed by the Sourcing Manager
§ Assist the Sourcing Manager with business development opportunities in new areas within the designated region. Follow up on new leads and opportunities
§ You may be required to undertake other ad-hoc tasks as required by the Sourcing Manager i.e. report preparations.
Essential Qualifications and Knowledge
Experience within the travel industry.Awareness of B2B, online travel/ecommerce environments.
Fluency in English (verbal & written).
Good Microsoft Office knowledge, Excel and Outlook in particular
Experience, communication skills.
Behavioral Requirements.
Commercially savvy and numerically astute.
At ease in using the phone to negotiate with hoteliers.
Effective communicator with influencing abilities.
Good analytical skills.
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