MISSION
Business Process Owner of the Logistics Offer for Field Services in the country.
Customer advocate
Own the visibility, the improvement and the Business dialog on the Field Services Supply Chain Performance
MAIN RESPONSABILITIES
Deploy the Global Field Services Supply Chain Scorecard into the region
Run monthly performance capture process per GSC calendar
Drive the Performance improvement across KPIs and geographies
Drive the Performance Review process between GSC management and Field Services Management
With main countries of the Logistics territory
With regional Field Services Leaders and Global Field Services Supply Chain Team
Set and update the Field Services Logistic Offer in collaboration with business, Finance, CCC, CS&Q
Own and maintain Field Services Logistic Offer enablement (CPC,
Internal Customer masterdata) – by delegation or in partnership with Logistic Territory CLO Manager
Assess the relevancy of the Field Services Logistic Offer based on regular business feedback from Field Services Sales, Marketing and Operations as well as customer inputs
Monitor and drive resolution of Customer claims generated by Field Services Supply Chain
Animate with Field Services team Customer interactions (reactive from claims, proactive visits, research, CLO and action plan communications)
Business Bachelor Degree
Good Analytical skill and Excel
years of experience 3 - 5 years will be fine
Previous work experience in supply chain operations (transport, distribution center, manufacturing )
Experience in projects management, or cross-functional management
Customer facing / support experience (CCC Filed Services, CLO, )
Apply for here 
