Manage invoice life cycle process
Working understanding of telecom & IT Invoice Process
Reviews monthly telecommunication invoices, analyze and resolve discrepancies, which may require extensive research, involved with purchase orders, invoices, and receiving confirmations
Extensive interaction with various Telecom providers
Participation in monthly Telecom provider status meetings for disconnects and invoicing issues
Initiates service order requests to various telecommunications carriers and interacts from order submission, installation to billing
Database cleanup of current inventories for telecommunication lines, circuits
Maintains and modifies existing and new databases, spreadsheets, and systems as needed
Participation in weekly meetings with clients to review action/issues logs and provide updates
Escalation point for fixed/wired and wireless billing and disconnect discrepancies
Assists in gathering information and preparing budget and telecommunications reports and spreadsheets
Upload and Maintain large data files
Understand account assignment & hierarchy
Maintain Vendor relationships
Define Billing Item Groups and assign Billing Items to Groups
Maintain the GL Definitions
Maintain Accounts/AP and Invoice Trending Report
Working knowledge of vendor portals & billing systems
Act as initial point of contact; providing analytical support to the client as needed
Resolve any invoice/billing issues with carriers. (Working directly with the client & carriers)
Identify opportunities for process improvement; work with the Program Manager to define and submit any requirements
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