الرئيسية / الوظائف / 27532 مشاهدة27 يوليو 2020


CREDIT CARDS COLLECTOR at CIB - STJEGYPT



CREDIT CARDS COLLECTOR  at CIB - STJEGYPT

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Work Type : Full Time
Experience : 0-3 Years




Gender : male and female
Location: cairo
Job Purpose
To collect the overdue and over limit amounts from assigned customers segments who failed to meet due dates to minimize delinquency and control flow through into higher buckets by doing outgoing calls to those customers.
Description
Payments Collection 
1. Check status of respective customers arrears (i.e. Credit card, Loans, or Auto & Mortgage)  & prepare required data prior phone calls
2. Conduct phone calls with arrears customers record the outcome of phone calls in the work cards or system
3. Negotiate arrears settlements and report actions to be taken partial payment rescheduling or turning case to legal to the team leader
4. Organize filling / Documents properly to ensure easy access
5. Finalize daily transactions and refer any back log to the collection supervisor 
Policies processes and procedures
6. Follow all relevant department policies processes standard operating procedures and instructions so that work is carried out in a controlled and consistent manner
Day to day operations   
7. Follow the day-to-day operations related to own jobs in the Collection & Recovery department to ensure continuity of work
Compliance 
8. Comply with all relevant CBE regulations, banking laws AML regulations and internal CIB policies and code of conduct in order to maintain CIB sound legal position and mitigate any potential risks


 
Qualifications
 Qualifications & Experience 
• Bachelor degree of Commerce Business Administration Accounting or related fields
• 0 to 2 years of experience
• Understands the principles of accounting and cost-effectiveness


Skills 
• Good command of English language beside Arabic
• Self-driven results-oriented with a positive outlook and a clear focus on high quality and business profit
• Keen for new experience responsibility and accountability
• Communication Skills
• Must be adept in use of basic software such as Office and ideally Access Internet and email

apply from here 

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