الرئيسية / الوظائف / 936 مشاهدة12 سبتمبر 2020


وظيفه محقق وتقييم المعاملات في شركة سوق - STJEGYPT



وظيفه محقق وتقييم المعاملات في شركة سوق - STJEGYPT

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Work Type : Full Time
Experience : 0-3 Years




Gender : male and female
Salary: Not mentioned
Salary Type : Net Salary
Location: Egypt
Description
Looking for something a little different Are you suspicious by nature Do you have a nose for finding the truth Do you want to work on something that matters
Amazon is looking for a high judgment individual to join us as an Investigator to evaluate transactions and safeguard Amazons global customer base profitability and brand while maintaining a high bar of customer experience We are specifically seeking applicants with fluent Arabic language skills to support our global operations teams however you will be supporting the English speaking country business as well Would suit a recent graduate
Role Requirements
Investigate suspicious activity and behaviour that could pose a risk to Amazon our customers or merchants
Communicate via email and telephone with buyers merchants and other external and internal customers to make informed decisions about risk
Maintain Amazons site quality by enforcing Amazons Policy Guidelines
Take appropriate action based on established procedures and document those actions When procedures are not available follow established escalation paths to ensure resolution
Participate in other special projects assignments and Partner with appropriate business teams as necessary
Achieve weekly productivity and quality standards for investigations
Experienced in the internet space and capable of succeeding in a fastpaced team environment
Be prepared to be flexible with working hours and work Saturdays andor Sundays
Basic Qualifications
This position would suit a recent graduate or someone with good customer service skills experience
Basic Qualifications
Basic Qualifications
Excellent written and spoken Arabic and English skills and an ability to compose grammatically correct concise and accurate written responses
Excellent interpersonal skills with the ability to communicate complex issues correctly and clearly to both internal and external customers
Demonstrated ability to work independently and make complex investigation decisions with little to no guidance
Excellent problem solving skills
Exceptionally strong customer handling and conflict resolution skills with a keen focus on quality and customer experience
Demonstrated ability to analyze problems logically
Selfdisciplined diligent proactive and detail oriented
Strong organizational skills
Effective prioritization of work time to ensure productivity fulfill department standards for time spent and individually prioritize multiple tasks of competing urgency
Demonstrated ability to exceed expectations with regard to performance and individual contribution
Demonstrated analytical and problem solving skills including the ability to recognize nonobvious patterns
Ability to maintain high levels of confidentiality and data security standards
Experience with Microsoft Office including Outlook Word and Excel
Passionate commitment to Amazons emergence as the worlds most customer centric company
Preferred Qualifications
Preferred Qualifications
Fluency in other languages an advantage
Apply From Here

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