Responsibilities:
Managing incoming calls & messages though all provided communication channels
Accountable for the Customer Database & CRM tools management with high data quality
Accountable for ensuring the best customer support (
Internal and External) in line with the Customer Centric Transformation values and standards
Contribute in the Customer Centric Transformation and Voice of Customer Roadmap and ensure their successful implementation
Generating Customer insights
Qualifications:
Bachelor degree in Business Administration or similar field
1-3 years of experience in similar field
Excellent English
Apply for here