About the job
Raya Restaurants a subsidiary of Raya Holding for Financial Investments is looking to hire a digital marketing specialist with the below job responsibilities and requirments:
Responsibilities· Drives complex data and online trend analyses to root cause issues and propose ways to improve processes and tools
· Bench marks and measures the performance of various business digital operations projects building and publishing detailed scorecards dashboards and reports
· Leads and supports process improvement projects at the site and regional level
· Executes on the required skills and influences educates and drives results in a fast-paced ambiguous environment
· Discovers and solves complicated problems works with numbers and organizes and communicates data and reports
· Helps the team to make great decisions based on data possess exceptional skills in project management and data reporting and be interested in e-commerce industry
· Build and maintain recurring metrics and reports
· Handles of all digital platforms
· Secures a good relation with all third party online platforms
· Completes ad hoc data retrieval and analysis using relational databases Excel and other data management systems to fetch raw data and analyze it to prepare insightful statistical reports.
· Deep dives into the customer experience to find customer defects and improvement opportunities using structured problem solving techniques such as customer journey mapping
· Plans and executes multiple projects collaborates cross functionally
· Identifies trends and opportunities to improve customer experience
· Drafts references policies or new processes to improve the customer experience and/or internal efficiency
Qualifications· 3+ years of relevant experience in a business analyst Digital experience digital product role
· Strong Analytical skills has ability to ask right questions analyze data draws conclusion by making appropriate assumptions
· Proficiency in Microsoft Office tools such as Excel and Word
· Superior verbal and written communications skills are a must
· Has the ability to work effectively with multiple teams and departments
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