الرئيسية / الوظائف / 5414 مشاهدة13 ديسمبر 2020

Call Center Representative at Qualifications Development Bank - STJEGYPT

Call Center Representative at Qualifications Development Bank - STJEGYPT


Work Type : Full Time
Experience : 0-3 Years
Gender : male and female
Location: cairo
Qualifications Development Bank a recognized accreditation body in the Education and Development sector based in New Cairo is looking to hire the following position full time:




Call Center Agent




Key Duties and Responsibilities

• Answer incoming calls and handle customer inquiries and complaints in a timely manner.

• Moderate WhatsApp Business inquiries and complaints in a timely manner.

• Enter and sort data of applicants into learners database.

• Periodically provide data analysis to gain further insights about learners.

• Perform outbound calls on a quarterly basis to follow up on graduates employment status. 

 

 Requirements

• Bachelor Degree 

• Excellent written & verbal communication skills in English and Arabic

• MS Office Skills (specifically excel/word)

To apply please send your resume to [email protected] 

under the subject line: Call Center Agent




More info:

Qualifications Development Bank is specialized in qualifying and accrediting a variety of vocational institutions and raising the competitiveness level of the Egyptian Labor: being the sole authorized representative and exclusive partner of City & Guilds the internationally acknowledged vocational body-granting accreditation and international certifications.
 
 apply from here 

للمزيد من الوظائف فى تخصص

Customer Service


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