Job Details
Achieving his/her individual Sales monthly target net activation 100% (Quantitative)
Ensure high level of quality and accuracy in the daily work
Furnish & enhance after selling service & provide total customer satisfaction.
Handling customer inquiries and complaints
Solving problems and escalating the issues to management when appropriate
Educate the customer with Etisalat products and services.
Promote handsets and accessories.
Up sell Etisalat products & services to the customers
Recommend products and services improvement
Ensure compliance to policies & procedures
Handling all multi-skills function (cash-inventory)
Prepare a variety of statues reports including activity closing sheet follow up and adherence to goals.
Positive and effective involvement in implementing the retail plan.
Handling all paper work which is reported to the different company departments
Qualifications Essential
University Degree
Fresh Grad or Minimum 1 - 2 years Experience.
Area of experience: Sales and customer experience
Customer and results oriented
Presentable
Very Good in English (Reading Writing & Oral)
Very good computer skills.
Qualifications Desirable
Retailer/Customer care background
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