About the job
Minimum Qualifications:
1+ year of experience in Customer Service / Operations / Logistics
Very good problem solving skills.
Proven customer service skills.
Proficient in Microsoft Office/Google Sheets, CRM systems.
Preferred Qualifications:
Relevant experience in E-Commerce / Automotive is a plus
Tech Start-up Experience
Experince Using a DMS (Delviery Management System)
Supply Chain Certificate or Diploma
About the job:
The Operations Specialist will be a part of the Operations team.
Operations team core job is order process as logicistcs, vendor communication and activation.
You will be mainly communicating with vendors/sellers and shipping companies to make sure the supply chain process and logistics process is done in a high level of standards.
Responsibilities:
Coordinate all aspects of shipment transportation
Ensure all shipments are delivered within the required temperature range
Communicate with Shipping Companies hubs to determine delivery costs, delivery timeframes, and provide appropriate documentation of deliveries
Communicate property shipment details to clients
Establish and maintain relationships with shipping vendors; obtain and compare quotes of several vendors; compare quotes with cost of using in-house resources; determine safe and economical method for property movement.
Review vendors invoices for accuracy and ensure alignment with quoted amounts; dispute invoiced amounts as necessary
Report cost analysis file to manager at the end of every quarter/month.
Create accurate commercial invoices for all international shipments.
Provide daily Reporting to management
Ensure logistics is stocked with packing boxes, real time temperature trackers and quilts on hand for consignment.
Always Checking Stock Avalibality
Manage delivery appointments with our Distribution Center
Track and communicate product deliveries
You will provide daily reporting on performance and analysis of how to improve
Duties may change; Team Members may be required to perform other duties as assigned
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