We’re expanding our team within Amazon Operations! If you’re interested in joining a business where you can achieve amazing results and put smiles on people’s faces, this could be the role for you.
We are looking for a Data Anlyst to join the Amazon EMEA Security and Loss Prevention Business Intelligence team based in Egypt.
This is a varied, complex role and every day is different!
As an Investigation Specialist, you will…
Generate insights that will guide operational excellence and product development for our customers.
Data analysis is at the core Amazon’s culture, and your work will have a direct impact on decision making and strategy for our team.
You will be gathering customer insights, mining data, making recommendations, and helping senior leaders make key business decisions.
You will have the opportunity to work with one of the largest and most complex data warehouses in the world to gather insights using data from across operations.
Helping develop reports and analysis
Supporting the data warehouse in identifying and revising reporting requirements
Supporting initiatives for data integrity, normalization, and investigations.
Troubleshooting the reporting database environment and reports
Completing ad-hoc requests while adhering to SLA’s
Responding to escalations by providing required support to stakeholders
Basic Qualifications
The Right Candidate…
Proficiency in Microsoft Office Suite
Good analytical and problem solving skills
Basic knowledge of SQL
Demonstrated ability to deal with business tools & understand business metrics
Ability to work within diverse, global, virtual team
Ability to work independently
Ability to work on various tools & perform trend analysis using data mining, monitoring and related analytics to detect patterns indicating theft, fraud or abuse
Preferred Qualifications
If you are passionate about customer experience, detail oriented, organized, and systematically break down problems with ease, we would love to speak with you!
Be solutions-focused, customer-focused, and always deliver excellent follow-up.
Strong interpersonal skills & proven experience in managing stakeholders and vendors
Familiarity with databases (querying and analyzing)
Relevant experience in Loss Prevention, Security Management, Criminal Justice or a related field
Data visualization skills
Why Amazon?
Since our beginnings in 1995, Amazon has been propelling the boundaries of possible further and further. Whether it’s exploring successful new business lines, advancing our technology and processes to get the very quickest delivery times for our customers or delivering record volumes, Amazon has achieved incredible feats in defining industries. Our journey to become the Earth’s most customer-centric company is one full of exciting innovation, pace and change. From the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional in what we do. Our employees move this business forward and hiring great people allows us to continually set records.
Come and join us in building our future!
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.
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