UAE Cash and Cheque Officer - Part-Time GSC Cairo : 0000F2T3
Description
Some careers have more impact than others.
The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV) we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses you may be asked to use one of our digital tools to help you through your recruitment journey. If so one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world with operations in 64 countries and territories. We aim to be where the growth is enabling businesses to thrive and economies to prosper and ultimately helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of UAE Cash & Cheque Officer
Principal responsibilities :
The (CSE) Clearing Officer position has been formally structured to improve controls culture within the Centralized Clearing Centre. He/She will be responsible for Processing/Verifying the Outward/Inward Clearing Cheques in the Central Clearing Operations located at the Centralized Clearing Centre.
Basic Job functions include Processing/verification of Outward/House Cheques deposited through Cheque Deposit Machines / branches and verification of Inward cheques received from other banks. And perform CDM release and related activities.
Exceed service target.
Meeting the PLA no hold over and breaches.
Measured through ETCS. Meet quality targets
Drive a culture of coaching and mentoring to enhance customer experience in all processes
Support customer service initiatives
Reduce customer complaints
Qualifications
Requirements
Processing tasks are carefully prioritized processed & completed in accordance with procedures work arrival pattern and volumes.
Effectively perform the Clearing functions including Data correction of Outward Clearing House Cheques & verification of Outward/Inward Clearing Cheques and House cheques.
Perform the CDM release related activities in effective manner and ensure that cheques are submitted without any impact to business.
Common frauds/errors/irregular transactions are identified and appropriate action is taken in accordance with procedures.
Share knowledge and experience effectively with colleagues by providing assistance in referred / technical issues in a constructive manner.
Maximize productivity and high quality.
Ensure general issues/problems are effectively investigated resolved or are appropriately referred with recommendations and that housekeeping routines are completed in accordance with procedures.
Provide a high quality service to internal customers in a professional and timely manner.
Learning & Growth
Employee Engagement
Teamwork
Due to the urgent hiring need candidates with immediate right to work locally and no relocation need will be prioritised.
The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed and/or if relevant on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role.
You’ll achieve more when you join HSBC.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued respected and opinions count. We take pride in providing a workplace that fosters continuous professional development flexible working and opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of but not limited to, their gender or genetic information sexual orientation ethnicity religion social status medical care leave requirements political affiliation people with disabilities color national origin veteran status, etc. We consider all applications based on merit and suitability to the role.”
Personal data held by the
Bank relating to employment applications will be used in accordance with our Privacy Statement which is available on our website.
Job Field : Operations
Primary Location : Middle East-Egypt-Egypt-Cairo
Schedule : Full-time Shift : Rotating
Type of Vacancy : Country vacancy
