JOB DESCRIPTION
MiD
Bank is currently recruiting for the role of Social
Media Agent
Duties and Responsibilities
Your main responsibilities in this role include the
following:
. Moderate all comments on social media posts and ads
• Maintain the moderation guidelines and ensure that
they are up to date
Dealing with all related stakeholders to solve any
customer complains coming from social media
• Communicating with the technical team on
customers technical issues
• Preparing daily weekly annual reports for all social
media perspective
• Following up with customers and having feedback
about the bank services and products regularly
• Regularly report feedback insights from the bank
social media platforms
• Keep an eye on other banks social media platforms
and come up with a best practice
JOB REQUIREMENTS
• Well-developed communication skills both verbal &
written
• Excellent Critical thinker & problem solving skills
• Must have social media moderation background
• 2-3 years of experience in a similar role
. Good computer skills
• Excellent customer focus skills
JOB DETAILS
Employment Type: Full-time
Job Location: Egypt
APPLY FOR JOB
Send your resume to:
Mention the Job title and Job code Social Media Agent
- 28 in mail subject
