Posted Date: Mar 10 2021

 

Job Purpose

 

To provide high quality comprehensive HR transactional support (Tier 1/Tier 0) across all GSK businesses in a cluster/country by focusing on enhancing technology utilization data quality and metrics to increase HR customer satisfaction.

 

Key Responsibilities

Provide transactional HR support across all processes and across all business units within the country/cluster.

Support internal client groups with responses to queries and provision of advice and guidance.

Manage the employee interface ensuring understanding compliance and satisfaction. with HR Policies and processes mitigating risk of employee dissatisfaction and litigation

Use data and metrics to ensure the high performance of Tier 1/Tier 0 processes and propose improvements to enhance the customer experience.

Own the data quality of our systems and ensure appropriate follow-up with employees / line managers to secure this.

Maintain records in HR systems to ensure entries are updated for payroll and other key HR processes.

Liaise with external suppliers as appropriate to deliver HR services.

Support continuous improvement activities to further simplify and standardize processes.

 

Knowledge/ Education / Experience Required

University Bachelors degree.

1 - 2 years of experience .

Excellent command of the English language

Good Computer Skills with Microsoft office.

 

Preferred Qualifications

1 - 2 years of experience in HR is preferred

Excellent IT skills and ability to manage the technological landscape for all available HR tools.

Excellent analytical skills in order to manage and interpret data making an impact on efficiency of HR transactions and processes.

Ability to exercise good judgement and initiative in finding solutions.

 

Contact Information

 

You may apply for this position online by selecting the Apply now button.

 

Important notice to Employment businesses/ Agencies

 

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSKs commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.


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