Job Requirements
§ Excellent Arabic and English language skills.
§ Very good computer skills
§ Previous experience in customer service or a related field is an asset.
§ Excellent interpersonal and communication skills with the ability to communicate clearly and effectively
§ Professional: Friendly- courteous and polite in all situations.
§ Respectable: Good listener- patient and willing to help others.
§ Presentable-tactful and flexible.
§ Agreeable telephone voice in terms of tone- clarity- pronunciation- and diction.
§ Strong teamwork- troubleshooting and problem-solving skills.
§ Have the ability to multi-task under pressure and meet deadlines in a fast-paced environment.
§ Knowledgeable- reliable- dedicated and demonstrates a high level of integrity.
§ Detail-oriented with excellent organizational skills- accuracy and thoroughness in the documentation
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