The Arab Bank is currently recruiting for the role of Collections Officer

Duties and Responsibilities

Your main responsibilities in this role include the following

• Enhancing collection and reduce the delinquency ratios in Personal Housing and Auto loans as well as credit cards.

• Identifying reasons of delinquency and communicate them to all related department in order to reconsider the policies and processes of granting

loans/ credit cards.

. Following up the delinquent customers according to the banks policies instructions and the daily collection reports to collect the delinquent loans.

• Studying the customers files who are required to be sent to the Credit Recovery Department.

. Following up the visa reports which hadnt paid to cover the required amounts through the Central Bank allowed period-90 days-before

classifying the account and following it.

. Making field visits for the delinquent customers who have been getting great amounts loans to guarantee a kind of communication with them.

• Ensure completing of customers files documents that are diverted to the Credit recovery Department.

• Arrange with centralization operation unit to discount the available amount in customers accounts that are authorized to restrict and assure the

availability of the amounts.

JOB REQUIREMENTS

• Min. 1-2 years experience in a related field

• Bachelor degree in Business Administration/ Finance or Economics from a reputable university.

• Fluency in English is a must

• Excellent Communication and Time Mgt. Skills

JOB DETAILS

Company: Arab Bank

Employment Type: Full-time

Job Location: Cairo

Egypt