Jumia is a leading e-commerce platform in Africa. It is built around a marketplace Jumia Logistics and JumiaPay. The marketplace helps millions of consumers and sellers to connect and transact. Jumia Logistics enables the delivery of millions of packages through our network of local partners.
JumiaPay facilitates the paments of online transactions for Jumias ecosystem. With over 1 billion people and 500 million internet users in Africa Jumia believes that e-commerce is making peoples lives easier by helping them shop and pay for millions of products at the best prices wherever they live. E-commerce is also creating new opportunities for SMEs to grow and job opportunities for a new generation to thrive.
With over 5000 employees in more than 10 countries in Africa Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact in Africa. Jumia offers unique opportunities in a vibrant and booming environment creating new jobs new skills and empowering a new generation.
Main Responsibilities
As an HR Specialist you are responsible for the opoerational day to day duties. On a daily basis you will be assisting HR Manager and employees with HR activities and compliance. Your responsibilities will include without being limited to:
Ensures admin processes are running smoothly
Ensures admin requests are treated according to agreed SLAs
Responsible for receiving all the hiring documents of the new hires.
Responisble for making the new employees sign their contracts and social forms.
Responsible for the onboarding/offboarding employees on system and their emails as well.
Work cross functionally with different departments to insure a smooth onboarding for new employees.
Responsible for issuing finger prints of the new employees
Assists in the recruitment process
Make sure that all employees have received their medical insurance and premium cards.
Make sure that all employees have opened bank accounts. And followup on the new ones.
Assist in the preparations of the orientaion awarness and training sessions.
Own and manage process execution of work/residence permits for all international employees
Maintain the database and employee files
Develop forms and processes for all employee-related requests/actions
Define the policies, e.g. handbooks disciplinary policy in line with Jumia standards and tone of voice
In charge of the administration & communication of all company benefits e.g health and life insurance.
Support the Human Resources Business Partners in identifying business challenges using data analysis to help influence changes in operations processes or programs.
Support the Human Resources Business Partners in investigations counselling sessions and terminations.
Follow up on end of probations
Follow up on contract renewals
Required Skills & Qualifications
Approachable and responsive able to connect with employees at all levels
Supportive team player with a strong drive to create a positive work environment
Applies solid judgment ensuring integrity, compliance & confidentiality
Strong interest in innovative HR solutions and process improvement
Understanding of HR concepts and principles
Detailed-oriented with excellent organizational & documentation skills
Proponent of the segmented HR model understands the benefits
Familiarity in supporting change management processes
Talent to manage multiple priorities simultaneously - orientated on results - while retaining all information
Bias for action strong work ethic and desire to achieve excellence
Bachelors degree in business administration Human Resources or related field is required
Excellent knowledge of English and Arabic (verbal and written) is required an additional language is a plus; strong communication skills are critical
Thorough working knowledge of MS Office e.g. solid and sound Excel knowledge (Pivot VLook up etc..)
We Offer
A unique experience in an international entrepreneurial yet structured environment
An unparalleled personal and professional improvement as our longer-term objective is to train the next generation of leaders for our future internet service lines
The opportunity to be part of a team full of talented people with the best backgrounds
